Once you're ordering an in stock product, I ship the next day. It takes between 2 days and 1 week to reach you, sometimes more, depending on the postal services.
I accept checks and bank transfer in Euros for french clients, bank transfer in euros for European Union clients, and paypal (with a 4% fee) for the rest of the world. During the pre ordering period, I'm asking for a non refundable deposit, then when I'm about to receive the dolls, I will contact you again to ask you the remaining money + shipping fees.
You have 1 week to return a product in the same condition you've received it. Contact me before if you want to return any product : firstname.lastname@example.org
You have also 1 week after you make an order to retract yourself.